Privacy Commitment
VVPoker is committed to protecting your privacy and ensuring transparency in how we collect, use, and protect your personal information. This policy details our data practices and your rights regarding your information.
Table of Contents
- Overview
- 1. Scope and Application
- 2. Data Collection Methods and Sources
- 3. Information Usage and Legal Foundations
- 4. Information Sharing Practices
- 5. User Rights and Data Management
- 6. Third-Party Service Policies
- 7. Children's Privacy Protection
- 8. International Data Transfers
- 9. Data Retention Practices
- 10. Security Implementation
- 11. Policy Updates
- 12. Contact Information
VVPoker is committed to advancing competitive poker gaming through innovative technology and marketing excellence. We serve millions of mobile poker enthusiasts worldwide with reliable, unique gaming experiences. Transparency regarding data usage and privacy protection remains fundamental to our mission.
This policy governs all interactions with our Services and explains our data collection, storage, usage, and disclosure practices. Please review this document thoroughly before using VVPoker Services, as it details how we handle your personal information during service provision.
For inquiries, comments, or concerns about our privacy practices, please reach out through our contact channels.
1SCOPE AND APPLICATION
Service Definition
VVPoker provides mobile poker gaming solutions across multiple platforms. Our "Services" encompass games, products, features, content, vvpoker.net, and associated domains operated by VVPoker and affiliated entities.
Regulatory Framework
VVPoker operates as the data controller for your personal information under applicable data protection regulations. We refer to EU, EEA, and Switzerland collectively as "European Countries" throughout this policy.
Consent Requirements
Using VVPoker Services indicates acceptance of the data practices outlined herein. If you disagree with our collection, storage, usage, or sharing methods, please discontinue use of our Services.
2DATA COLLECTION METHODS AND SOURCES
Direct User Information
We collect information you voluntarily provide during account creation and profile setup, including:
- Personal identifiers (name, username, email)
- Demographic data (age, gender, location)
- Authentication credentials (passwords)
- Contact information (phone numbers)
- Profile enhancements (photos, biographical details)
- Social network connections
Contact Information
With proper consent, we collect contact details you share about others to facilitate connections and invitations within our gaming ecosystem. You must obtain permission before sharing others' contact information with us.
Service Interaction Data
We monitor and record your engagement patterns, including:
- Gaming duration and frequency
- Feature utilization and player interactions
- Purchase history and progression tracking
- Communication activities (forums, messages, chats)
- User-generated content (photos, comments, posts)
Real-time monitoring of communications serves safety, security, research, service optimization, and advertising purposes, subject to legal consent requirements.
Payment Processing
Third-party platforms (Apple, Google) handle financial transactions according to their terms and policies. We receive transaction-related non-financial data including purchaser identity, location, and item details, with specifics varying by platform.
Customer Support Records
Support interactions generate records containing contact information, account details, communication history, and additional contextual data to enhance service delivery and support quality.
Third-Party Platform Integration
Social network and platform connections provide various data points including:
- Profile information and photos
- Friend networks and public data
- Activity tracking across connected services
- Location and device information
- Publicly available platform information
Review third-party privacy policies to understand their data sharing practices with VVPoker.
Technical Data Collection
Automated systems collect device and usage information through cookies and similar technologies:
- Network identifiers (IP addresses)
- Device specifications and identifiers
- Operating system and browser details
- Navigation patterns and interaction metrics
- Performance and debugging information
- Geographic location data (with permission)
External Sources
Additional information may come from third-party data providers to enhance friend connections and personalize advertising experiences.
3INFORMATION USAGE AND LEGAL FOUNDATIONS
Primary Uses
We process your data to:
- Deliver and enhance gaming experiences
- Create and maintain user accounts
- Facilitate player connections and social features
- Provide customer support and technical assistance
- Ensure platform safety and security
- Prevent fraud and enforce terms of service
- Deliver targeted advertising and promotions
- Conduct research and analytics
- Comply with legal obligations
Legal Basis (European Users)
Data processing relies on:
- Contractual necessity (Terms of Service compliance)
- Legitimate business interests (service improvement, security)
- Legal compliance requirements
- User consent (where explicitly provided)
- Vital interest protection (safety situations)
We will clarify the legal basis and necessity when requesting information, with mandatory fields clearly indicated.
4INFORMATION SHARING PRACTICES
Player Interactions
Gaming features often display profile information to other players, including those outside your social network. Table games particularly enable profile viewing and direct messaging between participants.
Advertising Partnerships
We share limited data with advertising partners to provide free gaming features while maintaining user privacy:
- Performance metrics (click rates, engagement)
- Technical identifiers (IP addresses, device IDs)
- Gaming context (levels, session duration)
- Unique identifiers (social network or VVPoker IDs)
This enables targeted advertising, effectiveness measurement, and traffic analysis while avoiding direct personal identification sharing without consent.
Legal and Safety Requirements
Information disclosure occurs when necessary for:
- Legal compliance and regulatory requirements
- Law enforcement cooperation (warrants, subpoenas)
- Crime prevention and security measures
- Emergency safety situations
- Rights and property protection
Service Providers
Trusted third-party partners assist with:
- Payment processing and technical hosting
- Analytics and customer service
- Marketing optimization and platform partnerships
Appropriate data protection agreements govern these relationships per applicable laws.
Business Transitions
Mergers, acquisitions, or asset sales may involve information transfer to successor organizations, with advance notification when reasonably possible.
Consensual Sharing
Additional sharing occurs only with explicit user consent for purposes not covered above.
Marketing Communications
Group companies, affiliates, and service partners may use contact information for promotional purposes, with opt-out options available at registration or subsequently through provided instructions.
5USER RIGHTS AND DATA MANAGEMENT
European User Rights
European Country residents enjoy comprehensive data protection rights:
- Access and deletion request capabilities
- Information correction and processing objection
- Processing restriction and data portability
- Marketing communication opt-out
- Consent withdrawal (prospective effect only)
- Regulatory complaint filing
Submit access or deletion requests through our Personal Data Request Portal, or contact us directly for other rights exercise.
Account Data Management
Use in-game settings to update profile information. For comprehensive account data review or deletion, utilize our Personal Data Request Portal.
Deletion requests receive reasonable implementation, though certain records remain for legal, accounting, or rights protection purposes.
Third-Party Platform Controls
Manage information sharing from external platforms through their respective privacy settings and permissions. Review platform instructions for privacy control guidance.
Communication Preferences
Disable push notifications through device settings or in-game preferences. Opt out of promotional communications while receiving necessary service-related updates.
Behavioral Advertising Controls
Control third-party behavioral advertising through:
- Device ad tracking settings adjustment
- Advertising identifier resets
- Industry opt-out tools (NAI, DAA, Your Online Choices)
- Specialized apps (AppChoices)
Note that advertising may continue but become less personalized after opting out.
6THIRD-PARTY SERVICE POLICIES
VVPoker does not control external advertisers or linked services. Review their individual privacy policies and contact them directly regarding their data practices and policies.
7CHILDREN'S PRIVACY PROTECTION
Age Restrictions
Services primarily target users 13+ (16+ in European Countries). Children cannot use most Services, and we avoid knowingly collecting their personal information.
Age Verification
Age gates precede certain Services, with child-appropriate versions or parental consent obtained when necessary per COPPA requirements.
Inadvertent Collection
Accidental child information collection triggers prompt removal measures upon discovery.
8INTERNATIONAL DATA TRANSFERS
Global Operations
Service usage may involve data transfer to the United States and other countries through our international business operations with affiliates, partners, and service providers.
European Protections
European Country data transfers include appropriate safeguards and comply with legal requirements, though destination privacy laws may differ from origin country protections.
Contact Information: European residents should direct GDPR-related questions to: support@vvpoker.net
9DATA RETENTION PRACTICES
Retention periods depend on collection purpose and usage requirements, limited to business necessity and legal obligation durations.
Active accounts maintain associated data throughout the relationship. Account deletion triggers reasonable information removal, except where legal, accounting, or rights protection needs require retention.
10SECURITY IMPLEMENTATION
Protection Measures
Reasonable security measures protect information online and offline, varying by data sensitivity levels.
Account Security
Direct account holders must protect login credentials and report unauthorized access immediately. Password reset instructions are available through our Services.
Social network account security affects VVPoker access, requiring careful credential protection across all connected platforms.
Transmission Security
Encryption protects login and payment information transmission, though no system guarantees complete security against all potential breaches.
For security questions, contact us through provided channels.
11POLICY UPDATES
Material privacy policy changes receive notification through in-game notices, website announcements, or email communications before implementation, with consent requests where legally required.
Regularly check www.vvpoker.net for policy updates and changes.
12CONTACT INFORMATION
Privacy-related inquiries: support@vvpoker.net
General matters: info@vvpoker.net
We encourage communication regarding questions, comments, or concerns about our privacy practices and policies.