Terms of Service

VVPoker's goal is to advance poker as a competitive sport using cutting-edge technology and marketing expertise. We provide millions of poker enthusiasts with distinctive and dependable mobile poker services.

Please review these Terms of Service and our Privacy Policy before using VVPoker's Services. These Terms establish the conditions for using our Services. By using our Services, you agree to these terms. If you disagree with any terms, you cannot use our Services.

Our Privacy Policy explains how we collect, store, use, and share your personal information when providing Services, plus your rights regarding your information. Using our Services means you acknowledge our Privacy Policy applies. If you object to how we handle information as described in our Privacy Policy, you cannot use our Services.

"VVPoker," "we," "our," or "us" refers to the VVPoker Corporate Family, including agents, consultants, employees, officers, and directors.

1DEFINITIONS

Account: Your account created when accessing the Services.

Community Rules: Conduct rules governing your interaction with our Services and other players, available at www.vvpoker.net.

Feature Terms: Additional rules for specific services like platforms, APIs, mobile applications, forums, contests, subscriptions, or loyalty programs that we may publish.

Offers: Special programs including promotions, excursions, and gifts (digital and physical) that VVPoker may provide to eligible players.

Services: Our games, products, services, content, VVPoker.net, and other VVPoker-operated domains or websites.

Terms of Service or Terms: These terms of service.

User Content: All data you upload, transmit, create, or generate through the Services, including profile pictures, in-game communications, and user-created content.

Virtual Items: (a) Virtual currency including coins, cash, tokens, or points for use in Services; (b) Virtual in-game items.

VVPoker Corporate Family: VVPoker's subsidiaries, parent companies, joint ventures, and related corporate entities under common ownership, including their agents, consultants, employees, officers, and directors.

VVPoker Affiliates: The VVPoker Corporate Family plus third-party content providers, distributors, licensees, and licensors.

2TERMS MODIFICATIONS

We reserve the right to modify these Terms, Community Rules, or Feature Terms at our discretion by posting updated versions on our sites or within Services. We may provide additional notice of material changes via email or in-Service messaging. Changes take effect when posted unless stated otherwise. Updated Terms, Community Rules, and Feature Terms will be accessible at www.vvpoker.net or within Services. Continued use after changes indicates your acceptance.

You cannot modify these Terms, Community Rules, or Feature Terms without a written amendment signed by both parties.

For disputes with VVPoker, the Terms version in effect when VVPoker received actual dispute notice will apply.

If these Terms or our Privacy Policy conflict with other VVPoker terms or policies, these Terms and Privacy Policy take precedence.

3ACCOUNT INFORMATION AND SECURITY

To use our Services, we may require you to create an Account with a password and provide personal information including name, birth date, email address, and sometimes payment information. This information is handled according to VVPoker's Privacy Policy.

You must provide accurate, complete, and current information, especially your email address.

You're responsible for Account security. Don't share Account details or allow others access. We treat all Account activity as performed by you. You accept responsibility for all Account activity, including unauthorized purchases, and may be liable for losses we or other users suffer due to unauthorized Account use.

Report any suspected Account loss, theft, fraud, or unauthorized use immediately.

4SERVICE USAGE

Eligibility Requirements

You cannot use our Services if:

• You cannot enter binding contracts with VVPoker
• You're under 13 (or under 16 in the EEA) unless a Service has an age-gate allowing younger users with appropriate protections
• You're restricted from receiving US products due to embargoes or being on the Treasury Department's Specially Designated Nationals list
• You're a convicted sex offender
• You've been banned from VVPoker games or Services (unless we've reversed the ban)

If you're under 18 or the age of majority in your location, your legal guardian must have reviewed and agreed to these Terms.

Additional Rules

You must follow VVPoker Community Rules and applicable Feature Terms. If accessing Services through social networks or downloading from app stores, you must also comply with their terms.

Service Access

You may need social network accounts (like Facebook) or app store accounts (like Apple iTunes) to access our games or create Accounts. You may need to update third-party software periodically.

We provide games and Services; you provide equipment and pay connection, data, and app store fees.

Service Changes and Limitations

Our Services evolve, and we may require you to accept updates to Services and Terms. We may perform remote updates without notice.

VVPoker reserves the right to discontinue Services or portions thereof permanently or temporarily without notice or compensation, except where law requires otherwise. For EEA users, we'll provide at least one month's notice of material changes, and you can cancel if unsatisfied.

We may limit, suspend, terminate, or modify Accounts or Service access at our discretion without compensation obligations, except for EEA users as noted above.

Account Deletion

You may stop using Services and request Account deletion anytime per our Privacy Policy. We're not required to provide refunds or compensation upon Account deletion unless required by law.

Legal Jurisdiction

You're solely responsible for knowing your country's laws regarding online gambling or related activities. For example, Australia's Interactive Gambling Act 2001 prohibits unlicensed online casino gambling. We accept no responsibility for adverse actions or losses from unlawful Service use in prohibited jurisdictions. Unauthorized use (like real-money gambling) requires you to indemnify VVPoker against resulting liability. We may investigate and take action, including Service suspension or termination, for unauthorized use.

5OWNERSHIP AND LICENSING

Games and Services

Services comprise VVPoker-owned or licensed works protected by intellectual property laws worldwide. All rights reserved. These Terms grant no ownership rights in Services or content.

You may use Services for personal, non-commercial entertainment purposes while complying with these Terms, Community Rules, and Feature Terms. Unauthorized use may result in account termination and legal consequences.

Disrupting or interfering with Services, including undermining legitimate game operation, breaches VVPoker policy and may violate criminal and civil laws.

Your Account and Virtual Items

You don't own Accounts created on our Services or Virtual Items obtained through Services, regardless of how you acquired them. VVPoker owns your Account and related Virtual Items. We grant you limited license to use your Account and Virtual Items while we offer Services.

We may delete inactive Accounts (not logged in for 180 days) to avoid retaining unnecessary data and improve Services.

You cannot transfer Virtual Items outside Services (e.g., selling, gifting, trading in the real world). Such transfers are prohibited and void, potentially resulting in Account termination.

Using Services for real-money gambling in jurisdictions where it's illegal may violate local gambling laws. Our Services are designed for social gaming without real money. Virtual Items aren't intended to be transferable, convertible, or used as real money substitutes. We don't endorse secondary markets converting Virtual Items to real money and aren't responsible for such market consequences.

User Content

User Content you post must be:

1. Accurate
2. Non-confidential
3. Legal
4. Respectful of others' rights (with proper permissions)
5. Free of malicious code
6. Compliant with Community Rules

User Content is processed per our Privacy Policy. You're responsible for securing and backing up content.

Posted User Content is considered non-proprietary and non-confidential. You retain ownership but grant VVPoker perpetual, worldwide, royalty-free license to use, reproduce, distribute, and display your User Content in connection with Services, including marketing. You waive moral rights where legally permitted.

We may remove non-compliant User Content and disclose your identity if others claim intellectual property or privacy violations. We'll also disclose User Content when legally required.

Our license to your User Content ends upon Account deletion (with exceptions for promotional content, shared content not deleted by others, and separately licensed content).

We cannot guarantee other players won't use shared ideas or information. Don't post confidential information you want to protect. We're not responsible for others' use of posted content.

6SERVICE MONITORING AND USER CONTENT

We're not responsible for other players' information or User Content, which we don't approve. Report violations using "Report Abuse" links or Customer Support.

We may monitor, record, or store your Service interactions and VVPoker communications (including in-game chat) per our Privacy Policy. We may edit, refuse, or remove User Content. Violations may result in communication restrictions or Service termination.

Investigation

Where online gambling is illegal and we reasonably believe you're engaging in real-money gambling, we may investigate without notice, including:

1. Monitoring transaction volumes
2. Recording known associates within clubs
3. Requesting information about observed conduct
4. Referring information to appropriate authorities (like ACMA or AUSTRAC in Australia)

You must cooperate with investigation requests and indemnify us against related losses. Non-compliance may result in Service suspension until satisfactory response. We may immediately terminate access for Terms violations or illegal conduct.

We may act on real-money gambling complaints at our discretion, including suspending or terminating associated accounts.

We may provide investigation results to law enforcement when requested or deemed necessary.

7PLAYER INTERACTIONS

You're responsible for interactions with other players. We're not required to intervene in disputes but may choose to.

You release VVPoker, the VVPoker Corporate Family, and VVPoker Affiliates from responsibility for player dispute claims and damages (except EEA users, whose liability is determined by applicable local law).

California users waive Civil Code §1542 regarding unknown claims.

If we allow SMS/MMS messaging through Services, you're solely responsible for messages and associated costs. Recipients must have consented to receive messages.

Real-money complaints involving other players may trigger investigations per Section 6.

8PAYMENT TERMS

We provide Service access to games, Virtual Items, and other Services. You may use real money to obtain limited licenses for Virtual Items and services.

How It Works

You get Virtual Item licenses by visiting purchase pages and providing billing authorization through your platform (Apple, Google, etc.).

For purchases through third-party platforms, VVPoker isn't party to transactions, which are governed by platform payment terms. Contact our Billing Support for platform purchase questions.

Virtual Item orders represent offers to us for limited licenses, accepted when we accept payment.

By clicking purchase buttons, you agree we'll supply Virtual Items immediately, and EU users acknowledge losing cancellation rights once supply begins.

Virtual Items don't represent real currency or stored value but measure your limited license extent.

ALL SALES ARE FINAL: We're not required to provide refunds, and you won't receive compensation for unused Virtual Items when Accounts close, regardless of closure reason or purchase platform.

VIRTUAL ITEM PURCHASES ARE NON-REFUNDABLE to the fullest legal extent.

Additional Payment Terms

You agree to pay all fees and taxes for your Account. We may revise pricing anytime.

Customer Support

Contact Customer Support for technical issues, gameplay questions, or purchase inquiries.

9PROMOTIONS AND OFFERS

We may offer limited-time promotions governed by official rules or Feature Terms in addition to these Terms.

We may promote Offers but aren't required to give them, and you needn't accept them. Offers aren't transferable or exchangeable except at our discretion. Accepting Offers may require signed declarations and releases. Some Offers involve taxes, travel, or activities with disclosed costs. You assume all Offer-related liability.

10THIRD-PARTY ADVERTISING

Services may feature our advertisements or others'. Our Privacy Policy explains information sharing with advertisers.

We may link to third-party websites or promotional offers providing Service features or upgrades in exchange. You're responsible for obligations with these companies.

We're not responsible for linked third-party sites, and links don't indicate endorsement. We're not liable for third-party content, goods, or services claims.

Third-party sites may collect your information under their own practices and policies, for which we're not responsible.

We don't endorse real-money third-party advertisements. Real-money gambling advertisements using our Services are prohibited. We disclaim association with unauthorized real-money gambling advertisements mentioning our Services or intellectual property. Prohibited advertising may result in immediate Account termination and cease-and-desist action. You must indemnify us for related costs.

11COPYRIGHT NOTICES

We respect intellectual property rights and respond to valid copyright infringement notices under DMCA, EU E-Commerce Directive, and similar laws. See VVPoker's Copyright Page for Notification Guidelines. We reserve the right to terminate repeat infringers without notice.

12FEEDBACK AND IDEAS

We may request feedback through promotions or customer programs. You're not obligated to respond. Requested feedback follows specific promotion/program rules. Voluntary submissions are subject to our Unsolicited Ideas Policy.

13SERVICE AVAILABILITY AND WARRANTY DISCLAIMER

VVPoker makes no guarantees about Service availability, continuity, or error-free operation. We may suspend or restrict Services for business reasons.

SERVICES ARE PROVIDED "AS IS" AT YOUR SOLE RISK. To the fullest legal extent, VVPoker disclaims all warranties, conditions, and terms, including implied warranties of merchantability, fitness for purpose, and non-infringement.

Where state or country law doesn't allow disclaimers, they don't apply. Required warranty periods are the shorter of 30 days from first use or the minimum legally required period.

14LIABILITY LIMITATIONS

VVPoker, the VVPoker Corporate Family, and VVPoker Affiliates aren't liable for:

1. Indirect, incidental, special, exemplary, or consequential damages, or loss of profits, goodwill, or data from Service use or inability to use Services
2. Third-party conduct, including other users and external site operators

You assume all Service and external site risks and injury risks.

Liability disclaimers apply to all damages under any legal theory to the fullest extent allowed by law.

Total liability is limited to amounts you paid VVPoker entities in the 180 days before asserting claims.

If you paid nothing in the preceding 180 days, your sole remedy is stopping Service use and canceling your Account.

Some jurisdictions don't allow these limitations, so they may not apply to you. New Jersey residents are subject to full limitations.

EEA users: These limitations don't apply. VVPoker is responsible for foreseeable loss or damage from our Terms breach or negligence, but not unforeseeable loss or damage.

15ARBITRATION AGREEMENT AND CLASS ACTION WAIVER

THIS SECTION APPLIES ONLY TO US AND CANADIAN PLAYERS.

Contact Customer Support at info@vvpoker.net before formal legal action. If Customer Service can't resolve disputes, both parties agree to arbitration as described below.

Agreement to Arbitrate

By accepting these Terms, you, VVPoker, and VVPoker Corporate Family members agree to resolve all claims through final, binding arbitration instead of court trials with judges and juries. This applies to all legal theories except identified exceptions and continues after Account termination.

Arbitration has different, less formal rules than court proceedings with limited discovery. Arbitrators can award the same individual relief as courts, but courts have limited ability to change arbitration outcomes.

Arbitrators decide whether this arbitration agreement is enforceable or applies to disputes.

Parties can seek court orders to compel arbitration or halt court proceedings pending arbitration.

Arbitration Process

The American Arbitration Association (AAA) controls arbitration using current rules and Consumer-Related Dispute Supplementary Procedures (available at www.adr.org). These Terms govern conflicts with AAA rules.

Start arbitration using AAA's website form.

Location: For non-US residents, arbitration occurs in your residence city. For US residents, arbitration begins in New York State. All parties submit to Manhattan federal or state court jurisdiction for arbitration-related proceedings.

Hearing Format: For claims $10,000 or less, you choose document-only, telephonic, or in-person hearings per AAA Rules. For larger claims, AAA Rules determine hearing rights.

Costs: AAA rules govern filing, administration, and arbitrator costs. VVPoker advances costs for claims $10,000 or less. For larger claims, if costs would be prohibitively expensive compared to court proceedings, VVPoker pays arbitrator-determined necessary amounts. If arbitrators find all claims frivolous under Federal Rule of Civil Procedure 11, you must reimburse VVPoker's advanced costs.

Arbitration Exceptions

Parties may go to court for disputes involving:

1. Intellectual property rights
2. Community Rules violations
3. Small claims court jurisdiction matters

See Section 17 for court venue information.

No Class Actions

All parties agree to individual-only claims, meaning:

1. No class action, consolidated action, or representative action participation
2. Arbitrators cannot combine multiple claims or preside over class/representative proceedings
3. Arbitrator decisions affect only the individual claimant

If courts find this "No Class Actions" provision unenforceable, the entire Section 15 becomes void, but other Terms remain effective.

Opt-Out Right

You may opt out of arbitration and class action waiver by sending written notice through Customer Support within 30 days of first Service use or opt-out availability, whichever is later. Late opt-out binds you to arbitration. VVPoker also won't be bound if you opt out.

Section Changes

We'll provide 60 days' notice of Section 15 changes via email or Services. If courts find this change provision unenforceable, it's severed, and the first Agreement to Arbitrate after you began using Services applies.

This Section 15 survives Terms termination.

16APPLICABLE LAW

US users: These Terms affect interstate commerce under the Federal Arbitration Act governing Section 15. Terms and relationships are governed by New York law (excluding conflict of laws principles).

Non-US users: Terms and relationships are governed by Hong Kong law (excluding conflict of laws principles).

17LEGAL DISPUTE VENUES

US users: Non-arbitrated judicial proceedings (except small claims) must be brought in Manhattan, New York state or federal courts unless parties agree otherwise. All parties consent to Manhattan venue and jurisdiction.

Non-US users: Judicial proceedings must be brought in Irish courts unless parties agree otherwise. All parties consent to Irish venue and jurisdiction.

Australian users: We encourage discussing complaints with us first. If unresolved or raising regulatory compliance concerns, we'll take appropriate steps and may share information with ACMA or other regulatory bodies.

18SEVERABILITY

Each Terms paragraph operates separately. Except for Section 15's "No Class Actions" provision, unenforceable terms don't void remaining Terms, and unenforceable terms are replaced with the closest economically equivalent enforceable terms.

19ASSIGNMENT

We may transfer our rights or obligations under these Terms to any party with or without your consent. You cannot transfer your rights or obligations without VVPoker's written consent; unauthorized attempts are void.

20ENTIRE AGREEMENT

These Terms and referenced policies constitute the complete agreement between parties regarding the subject matter, superseding all prior understandings (except for EEA users).

21LANGUAGE

Translated versions are informational only. English versions control if translations differ (except for EEA users).

22NO WAIVER

Non-enforcement doesn't waive future enforcement rights. Express waivers don't create permanent waivers. Breach waivers are written only and don't automatically waive future breaches.

23NOTICES

We may notify you via www.vvpoker.net posts, in-game messages, email, or other communication methods using your provided contact information.

US users: Send required notices in writing to support@vvpoker.net, Attn: LEGAL DEPARTMENT, unless we specify otherwise.

Non-US users: Send required notices in writing through Customer Support.

24FORCE MAJEURE

We're not liable for problems beyond our control, including natural disasters, war, terrorism, riots, embargoes, government actions, fire, floods, accidents, infrastructure failures, strikes, or resource shortages (except EEA users).